CollegePeak LLC ("CollegePeak," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

CollegePeak LLC is a Colorado-registered corporation operating internationally, with an operational base in Bangladesh, providing services related to U.S. college applications, mentorship, and educational consulting.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide our services effectively and comply with legal obligations.

a. Information You Provide to Us

We collect personal information you voluntarily provide, including but not limited to:

  • Full name
  • Contact details (email address, phone number)
  • Academic records (grades, transcripts, test scores, certificates)
  • Application documents (personal statements, resumes, recommendation letters)
  • Payment and billing information (if applicable)
  • Communication data (emails, messages, feedback)

b. Information Collected Automatically

When you interact with our website, we may collect:

  • Internet Protocol (IP) address
  • Device and browser type
  • Operating system and time zone
  • Browsing behavior, including page views, time on site, and click-throughs
  • Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver educational consulting and application services
  • To communicate with you regarding your inquiry, profile, or application status
  • To improve and personalize our website and services
  • To fulfill administrative, operational, or contractual obligations
  • To detect, prevent, and address fraud or security issues
  • To comply with applicable legal and regulatory obligations
  • To maintain internal analytics and service performance

3. Legal Bases for Processing (for Users in the EU/EEA)

Where applicable under the General Data Protection Regulation (GDPR), our legal basis for processing personal data includes:

  • Consent (Art. 6(1)(a))
  • Contractual necessity (Art. 6(1)(b))
  • Legal obligation (Art. 6(1)(c))
  • Legitimate interest (Art. 6(1)(f))

4. Sharing and Disclosure of Information

We do not sell your personal information.

We may share your information with:

  • Authorized service providers (e.g., web hosting, analytics, payment processors)
  • U.S. colleges, scholarship institutions, or partner organizations, only with your explicit consent
  • Legal authorities, if required to comply with laws, regulations, or valid legal processes
  • Business transfers in the event of a merger, sale, or asset transfer

All third parties are contractually obligated to protect your information in compliance with applicable data protection laws.

5. International Data Transfers

As a company registered in the United States and operating in Bangladesh, we may transfer your personal data across jurisdictions. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy and applicable law.

We take appropriate safeguards, including standard contractual clauses (SCCs), to ensure the secure transfer of data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the website. You can control or disable cookies through your browser settings.

Cookies we use may include:

  • Essential cookies (for core site functionality)
  • Performance cookies (e.g., Google Analytics)
  • Functional cookies (remembering preferences)

For more information, see our Cookie Policy [if available].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, tax, or regulatory obligations, or as otherwise communicated to you.

Upon your request, we will securely delete or anonymize your personal data, unless retention is required by law.

8. Data Security

We implement reasonable and appropriate technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure storage systems.

Despite our efforts, no security system is entirely infallible. You acknowledge that you provide your personal data at your own risk.

9. Your Rights and Choices

Subject to applicable laws, you have the right to:

  • Access your personal data
  • Request correction or deletion of inaccurate or outdated information
  • Withdraw consent (where consent is the legal basis)
  • Object to or restrict processing
  • Receive a copy of your data in portable format
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us using the details below.

10. Children's Privacy

Our services are intended for individuals aged 13 and above. We do not knowingly collect or process personal data from children under 13 without verified parental consent. If we become aware of such data collection, we will take steps to delete it promptly.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. When changes are made, we will update the "Effective Date" and notify users as appropriate. We encourage you to review this page periodically to stay informed.

Your continued use of our services following any update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact:

CollegePeak LLC

Operational Headquarters: Dhaka, Bangladesh